Group Tour & Field Trip FAQs
If you have booked or are interested in booking a Group Tour, a Field Trip, or a Make-A-Soda Field Trip, take a moment to review our frequently asked questions for more information about what to expect from your visit.
Browse our Frequently Asked Questions
Are all visitors required to book a tour to visit?
If you are a family or small group of fewer than 20 people, you do not need to book a tour to visit the Museum. Pay regular admission when you arrive and go through the Museum at your own pace. We do not sell individual admission tickets in advance.
Can my small group book a tour?
Groups with fewer than 20 people can book a Group Tour or Field Trip, but they will be required to pay for the minimum number of 20 people.
What are the advantages to booking a tour or field trip in advance?
You are not required to book a tour or field trip in advance in order to bring your group to the Museum. However, in that instance we cannot work to ensure your group gets through the Museum within a certain amount of time, prepare large numbers of drinks in advance, and take payment/pass out admission wristbands outside of the normal visitor line, which can be very long during busy seasons.
We also offer a discounted rate of $3 per person for Field Trips and $7 per person for Make-A-Soda Field Trips and adult Group Tours. These discounts are not available unless you book online in advance.
Is there bus or large vehicle parking available?
The Museum has reserved bus parking for groups who have booked online in advance. Information and instructions about bus parking is included in the confirmation email that is sent after booking.
Buses are not able to park in the Museum’s paid lot.
What if I don’t know the exact number of people who will be attending with my group? Can I pay for more people or get a refund when we arrive?
Please estimate the number of people in your group to the best of your ability. We need to know the approximate size of your group to best prepare for your visit.
Can my group do the Make-A-Soda or Taste-A-Soda experiences while we are there?
Our Make-A-Soda and Taste-A-Soda experiences are not available for private group bookings at this time outside of the Make-A-Soda Field trip, which is reserved for school-aged children. However, you are welcome to book any available spots we have listed online that don’t conflict with your tour reservation since those are first come, first serve for all visitors.