Accessibility
It is important to us that everyone feels welcome at the Dr Pepper Museum! The resources below are available to support visitors with sensory, mobility, and other accessibility needs. If you have a recommendation for an adjustment we can make based on your experience, please email us at help@drpeppermuseum.com.
Parking
Click to Expand
Limited accessibility parking is available in the Museum’s main parking lot for visitors with displaying a valid disabled parking placard or license plate.
Wheelchair Accessibility & Mobility Accomodations
Click to Expand
Both Museum buildings are wheelchair accessible. Ramps leading to the entrances are available, and there are two elevators in the AMBC Building.
A limited number of wheelchairs are available on a first-come, first-served basis for guests to check out at the Admissions Desk.
Sensory Accomodations
Click to Expand
The Dr Pepper Museum is a certified KultureCity Sensory Inclusive location. KultureCity is the world’s leading nonprofit on sensory accessibility and acceptance.
KultureCity Sensory Bags are offered on a first-come, first-served basis for guests to check out at the Admissions Desk. Each bag includes a pair of noise cancelling headphones, KCVIP badge, sunglasses, feeling thermometer, and fidget tools.
The Museum has indicated both ‘Headphone Zones’ and ‘Quiet Areas’ throughout exhibits.
To view the Dr Pepper Museum’s social story, please visit https://venue.kulturecity.org/venues/dr-pepper-museum.
Service Animals & Pet Policy
Click to Expand
In accordance with the Americans with Disabilities Act (ADA), the Dr Pepper Museum does allow service animals into all public areas of the Museum. Service animals, as defined by the ADA, are animals that are individually trained to do work or perform tasks for people with disabilities.
Due to the nature of the Museum’s historic buildings, miniature horses are not able to be accommodated.
Comfort animals, therapy animals, companion animals and emotional support animals are not classified as service animals by the ADA and therefore not allowed into the Museum.
The Museum parking lot has a zero-tolerance policy for animals left unattended in vehicles. After reasonable attempts have been made to contact the vehicle owner, authorities will be contacted for release of the animal.
The Dr Pepper Museum’s full Service Animals & Pet Policy can be found at DPM Service Animals & Pet Policy.
Hard of Hearing Accomodations
Click to Expand
Videos and audio recordings throughout Museum exhibits have captions or transcriptions available, and our staff is equipped to facilitate communication through written or typed methods when necessary. We do not schedule ASL Interpreters for self-guided tours.
Interpretation services for individuals who are deaf or hard-of-hearing are available upon request for all experiences and scheduled tours. To request this service, please email education@drpeppermuseum.com. Two weeks advance notice is required.
Language Accommodations
Click to Expand
New exhibits include bilingual text, and we are actively updating existing exhibits and visitor information to enhance language accessibility.