Visitor Experience Specialist – Presenter

Website drpeppermuseum Dr Pepper Museum & Free Enterprise Institute

The Museum is accepting applications for the position of Visitor Experience Specialist – Presenter. Under the direction of the Public Programs Manager, this team member is responsible for providing a “one of a kind experience” to the Museum’s 170,000+ annual visitors. This position is responsible for providing engaging, memorable experiences for all visitors to the Museum.

Knowledge / Skills / Experience

  • Must be able to engage visitors to create a positive experience.
  • Must possess warm, outgoing and professional public presence.
  • Must be comfortable speaking to large and small groups of people of all ages, abilities, and backgrounds.
  • Maintain the highest standards of friendly, helpful and responsive service in a fast-paced customer service environment.
  • Must be courteous and helpful at all times with visitors and co-workers.
  • Willingness to learn and lead public programs and tours.
  • Must have excellent verbal communication skills.
  • Focused, organized, and flexible. Excellent problem-solving skills, sound judgement and tact.
  • Ability to work both independently and as part of the Museum team.
  • Must be willing to take on other tasks as assigned.

Special Abilities / Requirements

  • Available to work most weekends. Some weekday scheduling available.
  • Additional evening hours in accordance with the Museum’s special events, programs, and exhibits schedule.
  • Facilitate Liquid Lab shows, gallery talks and activities, school and family programming, and guided tours.
  • Assist in the supervision of volunteers.
  • This position requires a moderate amount of physical exertion including, but not limited to moving carts, picking up/lifting stools and benches, etc.
  • Proficiency with Microsoft Office Suite (Excel, Word, Outlook)
  • Must be able to pass a criminal background check
  • Must have a current, valid Texas driver license
  • Must have access to reliable transportation

Compensation / Benefits

  • Part time, non-exempt position
  • 20 hours per week
  • $13 per hour

How to Apply

To apply, please send resume, cover letter and three (3) professional references to: [email protected].  No calls, please.

To apply for this job email your details to stephanie@drpeppermuseum.com

2020-07-24T17:02:34-05:00July 23rd, 2020|