Visitor Experience Specialist – Host

Website drpeppermuseum Dr Pepper Museum & Free Enterprise Institute

The Museum is accepting applications for the position of Visitor Experience Specialist – Host. Under the direction of the Director of Communications, this team member is responsible for providing a “one of a kind experience” to the Museum’s 170,000+ annual visitors. This position is the first point of contact for all visitors to the Museum.

Knowledge / Skills / Experience

  • Maintain the highest standards of friendly, helpful and responsive service in a fast-paced customer service environment.
  • Must be able to engage visitors to create a positive experience.
  • Must possess warm, outgoing and professional public presence.
  • Must have previous sales and customer service experience.
  • Must be courteous and helpful at all times with visitors and co-workers.
  • Track visitor attendance using the Museum’s point-of-sale (POS) software system.
  • Must meet monthly goals for promotion of the Museum’s 10-2-4 Challenge Grant by successfully requesting contributions from visitors.
  • Must meet monthly goals for promotion of the Museum’s Membership Program by requesting contributions from visitors.
  • Must have excellent verbal communication skills.
  • Ability to work both independently and as part of the Museum team.
  • Immediate knowledge of Waco area attractions and amenities.
  • Must be willing to take on other tasks as assigned.

Special Abilities / Requirements

  • Proficiency with Microsoft Office Suite (Excel, Word, Outlook)
  • Familiarity with POS cashier software
  • Must be able to pass a criminal background check
  • Must have a current, valid Texas driver license
  • Must have access to reliable transportation

Compensation / Benefits

  • Part time, non-exempt position
  • 10-25 hours per week
  • $13 per hour
  • Monetary-based incentives for meeting 10-2-4 Challenge Grant and Museum Program goals
  • Additional hours working after-hours rentals when available

How to Apply

To apply, please send resume, cover letter and three (3) professional references to: [email protected]. No calls, please.

To apply for this job email your details to

2021-04-06T11:57:08-05:00January 29th, 2021|